- Crédits ECTS : 1
- Niveau d'étude : BAC +1
- Volume horaire : 10h00
- Langue d'enseignement : Anglaise
- Période d'enseignement : Second semestre
Introduction to Communication
PLAN DU COURS
Communicating effectively in a multi-cultural world
How do we define Communication ?
What is the purpose of communication ?
Identifying each stage of the communication process in a simple diagrammatic form.
a) Body language – identifying the different ways we express ourselves. Discussing the qualities of good communication for listeners. Characteristic behaviour in other cultures, i.e., assumptions, values, beliefs.
b) Signs and Notices – What, Where, Why? Identifying the importance of different styles of language or visual image used in getting a message across.
How we greet people we meet. Discussing the important qualities of good communication for speakers.
Communication skills – the importance of removing barriers
a) Stereotyping – identifying assumptions made according to nationality and / or gender.
b) Identifying the best communication channel to send a message effectively
c) Understanding verbal and non-verbal feedback
d) Negotiating and problem solving
Communication skills and the media
Discussing the importance of the different styles of language used and its impact :-
television and radio ; news reporting ; political discourse ; advertising
- Group work / pairwork / individual work
- Discussions / debates
- Games and Quizzes
- Written response
- CD's listening exercises
- Students will recognise the importance of effective communication in various situations.
- They will learn that behaviour we consider to be bizarre or rude may be acceptable or polite in other cultures.
- By developing their awareness of the signs and signals of body language, they will understand other people more easily and communicate more effectively with them.
- They will have a broader knowledge of the importance of good communication and how it is invaluable for success in today's global business environment.
- Students will have a better understanding of spoken English and of new vocabulary in the different contexts of communication
- Students will be able express themselves more clearly in spoken English
- To give students the opportunity to practise observation and interpretation skills.
- To broaden students horizons and knowledge of the ways of other cultures.
- To raise their awareness of their own culturally determined values, behaviour and ways of thinking.
- To develop empathy and respect and to acknowledge the views of others.
- To give students the freedom to express their ideas and opinions in controlled situations.
- To help them understand why correct verbal and non-verbal language is important in today's business world.
- To develop students language skills so that they communicate in the clearest, most effective way possible.
Institut Catholique de Toulouse
31 rue de la Fonderie
31068 Toulouse Cedex 7
Tél : 05 61 36 81 00